Can I choose my own body shop?
Yes. Texas law lets you choose. Your insurer can recommend a shop, but you can use another one, even partway through the claim.
Sachse collision & body shop
Sachse Auto Body and Collision Repair, Planned Around Your Week
A fender bender on the Turnpike shouldn't wreck your schedule too. We set the repair plan, the rental and the pickup window at the estimate, then keep you posted until it's done.
Get your repair plan — (000) 000-0000What every repair plan includes
A timeline up front
You get a realistic pickup window at the estimate, not a shrug.
A rental lined up
When your policy covers one, the rental is timed to match the repair.
Your shop, your choice
Texas lets you pick the shop. We work with whichever insurer you have.
Systems checked
Cameras and sensors are scanned before and after the repair.
Services
Repairs Handled at Our Sachse Auto Body Shop
Every repair below has its own page with what's included, how long it typically takes and what happens at each step. Most crashes need more than one of them, and one plan covers the lot. Not sure what the damage is called? You don't need the right term. Describe what you see and we'll map it to the right repairs.
- Collision RepairCrash repair planned from teardown to final check, with a timeline you get at the estimate and updates as the job moves.See the plan →
- Auto Body RepairDoors, fenders, quarter panels and hoods repaired or replaced, then aligned so the gaps and the closing feel line up again.See the plan →
- Frame StraighteningComputerized unibody measuring and controlled pulls that bring the structure back to factory dimensions.See the plan →
- Dent RepairConventional dent repair for cracked paint and creases too deep to push out, finished with matched paint.See the plan →
- Paintless Dent RepairDings and soft dents massaged out from behind the panel, keeping the factory paint intact.See the plan →
- Auto Painting & RefinishingComputer color matching, downdraft booth spraying and blending so new paint sits right beside the old.See the plan →
- Paint Scratch RepairLight scratches polished out and deep ones spot refinished, with the method set by how far the scratch goes.See the plan →
- Bumper Repair & ReplacementBumper covers repaired or replaced, with the sensors, brackets and absorbers behind them checked and handled.See the plan →
- Hail Damage RepairHail dents on the roof, hood and trunk planned out panel by panel, mostly paintless, with conventional refinish only where the paint cracked.See the plan →
- ADAS CalibrationPre- and post-repair scans plus camera and radar recalibration so lane-keep, blind-spot, adaptive cruise and automatic braking work as designed.See the plan →
- Aluminum RepairAluminum panels and structures repaired in an isolated area with dedicated tools, rivets and bonding, and no steel dust nearby.See the plan →
- EV & Hybrid Collision RepairCollision repair for electric and hybrid vehicles with high-voltage safety steps, battery-area inspection and the maker's repair procedures.See the plan →
- Windshield & Auto Glass ReplacementWindshields, door glass and back glass replaced with proper urethane cure time and camera calibration when your car needs it.See the plan →
- Insurance Claim AssistanceHelp with your claim from any insurer: documentation, supplements, rental coordination and your Texas right to choose the shop.See the plan →
- Accident TowingTowing arranged by the shop from the accident scene or a storage yard, so your car reaches the repair bay before storage fees pile up.See the plan →
- Fleet & Commercial Vehicle RepairCollision repair for vans, pickups and service vehicles, scheduled to limit downtime and handled through one point of contact.See the plan →
Your Repair, Start to Finish
Six stages, in order. You'll always know which one your car is in. Bigger repairs spend longer in the middle stages, and smaller ones move through in a few days, but the order never changes.
- Step 1
Call and plan
Tell us what happened and where the car is. We set up a time to see it, or a tow if it can't be driven.
- Step 2
Inspect and estimate
We photograph the damage and write the estimate, with a realistic timeline attached.
- Step 3
Handle the claim
The estimate goes to your insurer, and we take care of the adjuster calls from there.
- Step 4
Open it up
Panels come off. Anything hidden gets documented and approved before work continues.
- Step 5
Repair and paint
Structure first, then panels, then color-matched paint blended into the neighboring panels.
- Step 6
Check and hand off
Scans, gap checks and a road test. Then we walk you around the car at pickup.
Why Sachse Commuters Choose Us
Most people care about two things after a crash: that the car is fixed right, and that they know when they'll have it back. We plan for both. Here's how that shows up in practice.
A plan you can schedule around
The estimate comes with a pickup window. If a part or approval moves it, you hear about it that day, so you can adjust your week instead of finding out at the counter.
Rentals that line up
When your policy covers a rental, we coordinate it so it starts when you drop off and ends when the car is ready, without gaps or extra days on your bill.
Repairs done by the book
Manufacturers publish how each model should be repaired. We follow those procedures, because shortcuts tend to show up again in a year.
Parts, explained
You'll know whether a part is new from the maker, aftermarket or recycled, and why it was chosen, before it goes on.
Insurance
You Decide Where the Car Gets Fixed
Insurance companies often suggest a shop when you file a claim. You're not required to use it. In Texas, the owner chooses the repair shop, and that's true even after the claim is open.
When you bring the car to us, we handle the claim workflow: estimate and photos to the insurer, calls with the adjuster, and supplements when teardown finds damage nobody could see from outside. You get updates, not homework.
Not sure which policy should pay, or whether the claim is worth filing? Call and we'll sort it out with you in a few minutes. Either way, you'll leave the call with a clear picture of what happens next.
No guesswork
What a Repair Plan Looks Like
The plan is simple: what's damaged, what we're doing about each part, how long each stage should take and when you can expect the car back. It's written down and shared with you and the insurer.
If something changes, like a backordered headlight or a supplement that needs approval, the plan gets updated and you get a call. That way the pickup date is never a surprise, and you can book the rental, the carpool or the day off with confidence.
What Sachse Roads Do to Cars
Most of the damage we see here comes from commuting. Stop-and-go traffic on the President George Bush Turnpike produces a steady stream of rear-end bumps and pushed-in bumpers. Merges near Highway 78 and Miles Road add side swipes and clipped mirrors. Parking lots along 5th Street and Woodbridge Parkway contribute door dings and scraped corners.
Then there's the weather. Spring storms bring hail across Sachse and Garland, sometimes several times a season, and the summer sun bakes clear coat until it starts to flake on roofs and hoods. Knowing these patterns helps us inspect faster, write more accurate estimates and set timelines you can actually plan around.
Whatever the cause, the approach is the same: inspect carefully, plan the repair in writing and keep you updated until the keys are back in your hand.
Collision Repair for Sachse and Nearby Cities
Sachse sits right on the President George Bush Turnpike, between Garland, Wylie, Murphy and Rowlett, which makes it an easy drop-off point for most of the northeast metroplex. Customers come in from Richardson and Plano too, usually via the Turnpike or Highway 78. Most drop-offs take just a few minutes.
Commuter routes we know
PGBT merges, the Highway 78 lights and Miles Road at rush hour. Tell us where it happened and we'll know the spot.
Same plan for every city
A car from Plano gets the same estimate, timeline and updates as one from down the street.
One number for it all
Estimates, tows and claim questions all go through (000) 000-0000, answered at the shop.
- SachsePGBT · Miles RoadHome
- GarlandHighway 78 · PGBT
- WylieHighway 78 east
- MurphyFM 544 · Murphy Road
- RowlettPGBT east
- RichardsonPGBT west
- PlanoParker Road · PGBT
- SunnyvaleBelt Line Road
Driving in from further out? If you can get the car to Sachse, we'll handle the rest.
Plan your drop-off — (000) 000-0000Common Questions
Quick answers for Sachse drivers. Anything else, call (000) 000-0000.
How do you set the timeline?
From the damage, the parts involved and their availability. We give you a pickup window at the estimate and update it if anything changes. Most single-panel jobs land within a few days; structural work takes longer, and we'll say so plainly.
Will you line up a rental?
If your policy covers one, yes. We time it with the rental company so it matches the repair.
How do I get an estimate?
Call (000) 000-0000 and we'll set a time to see the car. An in-person look catches the damage photos miss.
Will the paint match?
We mix from your paint code, compare a sprayed test card to the car and blend into the neighboring panels so there's no visible edge.
What if more damage is found?
We document it, update the plan and get it approved by the insurer before doing the work. You hear about it the same day.
Which parts will you use?
It depends on your policy and the repair. We'll tell you which parts are new from the maker, aftermarket or recycled before they're installed.
The car won't drive. What now?
Call us from the scene or the tow yard. We'll arrange the tow to Sachse and start the paperwork the same day.
Do you recalibrate the sensors?
Yes. Bumper work, windshield replacement and alignment changes can affect them, so we scan before and after and recalibrate what the maker requires.
Will they total the car?
That's the insurer's call. We can tell you what the repair likely involves so the decision doesn't catch you off guard.
Need a Repair Plan?
Tell us what happened and where the car is. We'll lay out the next steps, the claim and a realistic timeline before you commit to anything. If it turns out the car doesn't need us, we'll say so.
Start the plan — (000) 000-0000Serving Sachse, Garland, Wylie, Murphy, Rowlett and nearby.